Hi-tech police call centre
January 5, An Information Technology based call centre service for effective policing was suggested by President A.P.J. Abbdul Kalam for the Chennai city police. Kalam said attracting service conditions with suitable pay packages and promoting organisational culture would enhance the efficiency of the police force.
Addressing the function of the 150th year celebrations of the Chennai Metropolitan Police (CMP), several points were suggested by Mr.Kalam to improve the efficiency of police and methods for decongestion of traffic flow. He also said that there was a need to use the technology for making the police system more efficient.
The president pointed out that the police station is a place of actions, that every complaint should be registered and if possible all activities in the station should be computerised. He satated that the aim of the training should be to provide a cultural change among the total force. H also focussed on the importance of good pay package for efficient and corruption-free functioning of the police.
Mr.Kalam said foreign traning could be given to constables. According to him the police should be friendly, corruption-free, responsible, tolerence, caring, besides being mentally and physically fit. He also said that improved technology would make police equipped to handle crime in a digital world.
Tamil Nadu governer Surjit Singh Barnala said that policing should shift from regime policing to democractic policing and it should be based on the principles of equity, accountability, transparency and the protection of individualo right.
Mr.L.K.Tripathy, Cheif Secratary, said that the police should rightly generate fear in the minds of lawbreakers and should act as freinds of law abiding citizens. City police commissioner Letika Saran delivered vote of thanks. State minister for school education Thangam Thennarasau and home secretary S.Malathy, DGP D.Mukerjee were also present.
